“Here’s A Very Limited Opportunity to Get Aluminium HD Metal Prints at 1/2 Price!”
For over 5 years, and making thousands and thousands of of amazing, beautiful Aluminium HD Metal Chromaluxe Prints and unfortunately that also means we’ve accumulated hundreds of ‘2nd’s’.
What’s a 2nd? It’s sheetstock that has a small often very tiny defect e.g. a pimple in the coating of the Aluminium HD Metal that is too big to be shipped as a ‘first’. Or a small chip on the edge. To be honest we’ve had many people call us after ordering a 2nd and say “Are you sure this is a 2nd??!! We can’t find anything wrong with it at all!!”
So to be honest when it’s on the wall there is a good chance that you will never see the ‘fault’ with it! If you order one that ‘needs’ to be framed we will call you before proceeding.
Hey guys and gals, well what a ride the past couple of weeks have been. We’ve now completed the migration to our new Site/E-Commerce Platform.
It has been a mammoth job to say the least. We’re confident the new system will provide a BETTER experience for you and make EVERYTHING easier from the ordering, Uploading, Notifications (Email + SMS), Communication so you know what is happening with your jobs etc. with better Job Statuses etc.
Just wanted to say THANK YOU also to all of you who have given us valuable feedback on the things that you like and the things that needed tweeking.
This has been a little frustrating that we haven’t been able to get all of the OLD orders in and available for you to see in your order history. They are still there (just unseen 🧐- we (InkFX Admin) can access all of the old orders on the system on our end and we can update you with what you have left if you need to know at anytime. So don’t worry if you had something that you still need to upload for.
How to Upload for older orders that are not showing in your Order History?
To send us your files for old orders that are still in credit you can send us your files via DROPBOX or Email to email@example.com with your ‘old order number’.
SMS Notifications 📱
We’ve just implemented SMS Order Notifications to provide a better more PREMIUM Service to you(FREE of Charge) for our valued clients. We realise in this day and age of communication, social media and often unreliable email communication that it can be easy to miss important information like ‘Order Updates’.
We now have a number of short SMS messages related specifically to your orders that will help you know at any point where your order is at in the system. They’re triggered upon order status changes e.g. from ‘Paid‘ to ‘In Production‘ and from ‘In Production‘ to ‘Completed‘
We hope you find this useful and ultimately provide a better service and communication level to you from us. Of course this is not to take away from Live Chat, or old school picking up the phone and calling us. We love talking to you too!
We’ve always strived to provide a high level of customer service to our valued clients and we hope that this continues in line with our values and supports the goal of providing the best customer service experience in the Print Industry and beyond!!
NEW File Uploader 🥳
We’ve spoken about this quite a bit as we’re pretty proud of how this has all turned out. With the new file uploader you can:
Upload your images when you are ordering.
When ordering if you upload multiple images you can select the Quantity of each image if you want multiple copies of the same image. The default quantity is 1.
Drag and Drop your image(s) directly onto the uploader and they will start uploading automatically.
If you upload an incorrect file you can delete the file and re-upload.
Here’s How it work. You drag and drop your image(s) onto the uploader OR you click on the uploader to select your image(s). Once you’ve selected your image(s) they will start to upload. You will see the progress bar.
Once that has finished you’ll see something like this:
Your image will be uploaded ready to print!
What are the main advantages of the new Uploader?
Speed and Accuracy. Firstly, it’s often faster to upload when you’re ordering rather than uploading after you’ve gone through the checkout process and for the ‘Accuracy’ side of things it keeps your files with your specific order so there’s no chance of a mix up!
What is your background and how did you get into photography?
My working life started out with an apprenticeship in cabinet making. Once certified, I left and joined the garage door industry as a service technician (bit of a change I know) but I was just tired of being cooped up in a factory all day building cupboards.
I wanted to get out and meet new people every day. I spent 3.5 years in that industry when I had a job opportunity arise to be a welder (another drastic change) in the Mount Isa Mines.
At that point I had been doing some travel, and the only way to keep traveling, is to make $$$. I took the job and relocated to far NE QLD where I spent 2 years working/saving and traveling.
On my travel journey’s I constantly found myself behind the camera. I just loved to share what I was seeing, with everyone. This ended up becoming an obsession, and I would find myself out at unusual times, chasing light and shadows.
I just fell in love with taking photos, but I wanted more. I needed to truly understand how to use my camera. I then commenced a Diploma in Professional Photography via digital correspondence with The Photography Institute, in between my shifts at the mine.
After 6 months of study and saving, I was fed up with mining life and sick of going to a job that I didn’t like. I then knew what I wanted and made the biggest decision of my life. I knew I wanted to be a photographer, so… I did what any normal person does 🙂
I quit my job! Moved back to the coast and studied full time for the remainder of the course. Once completed, I spent the next 2 years constantly shooting and really getting to know and understand my camera/equipment.
Watched countless hours of photography tutorials and read numerous books and really crammed as much photog info I could in my head. I then stepped out and created my business, and have never looked back since! I can now say that I love my job! MattzPixz Photography was born!
What is your background and how did you get into photography?
My background is secretarial and Admin, but I’ve loved photography since I was a teenager and started out with a second hand Ricoh KR10 – with all the Hoya filters, Cokin adaptors and no idea what I was doing!!!
My preference has always been portrait photography.I love people’s eyes and love to make them the focus (as it were). …